Refund policy

 

RETURNS

Inquiries are handled on a case-by-case basis with the ultimate goal to make our customers happy. We stand behind our handcrafted goods that are inspected to assure customers are to be satisfied with them. However, in case you are not happy with any item you've received, we would be happy to accept the products back within 7 business days of your notified delivery date (only in cases where there are no personalizations ). The customer is responsible for all shipping costs related to the return process ( i.e Rs 50/- ). Each request will be treated fairly and reasonably. Once we have received the product back at our warehouse, you can choose to have your refund in the form of a store gift card or credit. Kindly note, we cannot provide any monetary refunds. Throughout the process, we request your kindness and a little patience and we guarantee you that you'll have the smoothest experience. 

If you have any concern with your items, please contact us at infothatlittlecorner@gmail.com to open up a conversation on how we may address your concern. We are always happy to help! Your 100% satisfaction is what we strive for. 


EXCHANGES

We accept exchanges within 7 business days of your notified delivery date. Exchanges are only accepted for unused, non-damaged items. If the item we receive is damaged, we will not be able to process your exchange as requested. The customer is responsible for all shipping costs related to the exchange ( i.e Rs 100/- ) If you have any problem with your items, please contact us at infothatlittlecorner@gmail.com to open up a conversation on how we may address your concern. We are always happy to help!


DEFECTS

We aim to get it right the first time which is why we inspect each product 3-4 times throughout our quality control process. If you feel you have received a defective product, please contact us at infothatlittlecorner@gmail.com with your order # and a photo + video of the product in question to open up a conversation on how we can make this right.

That Little Corner is not held responsible for:

  • Wrong addresses given by customers
  • Stolen packages after delivery

That Little Corner is responsible for:

  • Getting your orders rightly delivered the first time
  • In case of breakage, we'll replace the broken item. Kindly write to us via whatsapp or email along with an image + video of the broken item and the shipping costs for reshipments in this case is on us. Kindly note, we won't be able to refund the amount in this case. Instead, you'll get a fresh product delivered right at your doorstep. 

If you have a specific question with respect to your shipment, please contact us at infothatlittlecorner@gmail.com and provide your order number.